Booking terms

These terms govern direct inquiries and bookings for experiences offered by Danna Tours in La Ventana, Baja California Sur. Final availability, tour type, price and conditions are confirmed in writing before departure.

• Departures depend on availability and reaching the stated minimum for the selected option.
• For Bókun bookings, review the price, group size and conditions before completing payment. The platform communicates the booking confirmation.
• For direct bookings, request written confirmation of availability, price, schedule and the conditions agreed with Danna Tours.

If Danna Tours cancels because of weather, safety or operational reasons, 100% of any amount actually paid will be refunded. Customer cancellations follow the conditions of the product and rate selected at booking. Review the calendar's policy before paying; for direct bookings, request the conditions in writing.

• Wildlife Safari: The Bókun calendar reviewed states that sales are final for this product. Check the conditions for your date and rate before paying.
• Wildlife Safari + Spearfishing: The Bókun calendar reviewed states a refund for cancellation at least one day before departure. Check the deadlines and conditions for your rate before paying.

Wildlife roams freely. No particular species, water entry or interaction is guaranteed. The route, actual duration and activities may change because of wind, waves, visibility, wildlife activity, crew instructions, regulations and current permits.

• Follow the captain's and guide's instructions at all times.
• Before booking, disclose any accessibility or relevant safety need using only the information necessary for assessment.
• The experience is not recommended for pregnant travelers or children under 2 years old.
• Danna Tours may change, limit or cancel an activity when conditions or applicable rules require it.

Snorkeling and spearfishing take place only when sea conditions, participant ability, safety guidance, regulations and current permits allow. Their inclusion in the tour does not guarantee that either activity can take place on a particular departure.

The website may link to or integrate WhatsApp, Bókun and other external services. Their platforms, payments and data processing are also governed by their own terms. Danna Tours does not control the technical availability of those services.

Photographs illustrate real or representative experiences but do not guarantee that the same wildlife or conditions will recur. Text, photographs, visual identity and other content may not be reused commercially without permission, except where allowed by law.

For questions about your booking, product conditions or a cancellation, email [email protected] or call +52 612 127 2335. Keep the confirmation and conditions you received when booking.